Feeling charged up and ready to keep resolutions in 2022? If you’re anything like us, service sits at the top of that list. And when it comes to your credit union, the importance of member service in today’s changing world cannot be overstated. 

No doubt about it. The CU Space is filled with spectacular people whose stories are too often untold—particularly those of the MANY women in the industry who are driving the kind of change needed in the communities they’re an integral part of.

Looking to lend more efficiently at your FI? We’ve got you covered! Brian Geary, President of Linear Financial Technologies is an expert in this area, and he joins us to share top tips—this week on CRMNEXT’s Banking on Experience.

You’ve got brand. You’ve got customer and member experience. But are you focusing enough on the link between the two? We’re talking bridges here, folks. And joining us to offer his expert advice on what steps financial institutions can take is Co-Founder and President of InnerView Group, Chris Wallace—this week on CRMNEXT’sBanking on Experience.

Hear that? Yep, it’s 2022 knocking at the door. And, if you’re brainstorming how to make this the best year yet for your credit union and its members, we’ve got some expert advice I think you’ll appreciate.

When you get a chance to chat with the CUSO Guru Guy Messick, you grab it! And that’s just what CRMNEXT’s own Joshua Barclay did at NACUSO’s 2021 Conference. Lucky for our Banking on Experience listeners, he recorded the conversation to share with you!

Let’s be honest – GRC (Governance, Risk Management, and Compliance) gets a bad rap. Your credit union team members don’t break for lunch and say, “Hey! Let’s play GRC bingo!” But…maybe they should.

Feeling hunted? Not an ideal place for a credit union to find itself, but – for many CUs today – them’s the hard facts, folks.